GuruFin Wallet

Frequently Asked Questions
Getting Started
Definitions
Manage Digital Assets
Transactions
Security
Troubleshooting

Getting Started

How do I install GuruFin Wallet?

Go to Google Play or App Store and click the "Download" button to download the app based on your device you're using.

Does GuruFin Wallet have a browser option?

GuruFin Wallet only offers an mobile application version at this time. We plan to expand our services to different platforms in the near future.

Do I need cryptocurrency to use GuruFin Wallet?

Technically, no. You can receive GuruFin Chain native tokens such as $GURU, $MU, and ERC-721. Having native tokens listed above will allow you to invest, trade, play games, and own unique digital items, and much more.

What is a Guru Wallet?

GuruFin Wallet supports Guru Wallet, which allows users to manage $GURU. To create a Guru Wallet address, please complete the KYC verification process.

What is a Mu Wallet?

GuruFin Wallet supports Mu Wallet, which allows users to manage $MU and NFTs that adhere to the ERC-721 token standard. To create a Mu Wallet address, simply click the "+" button.

Definitions

What is a Zone?

A Zone is an independently blockchain connected to the Station. Each Zone in the GuruFin Network can have its own blockchain with its own validators, consensus mechanism, and governance systems.

GuruFin encourages customization to suit each project's specific use cases.

What is a Zone token?

A Zone is an independent blockchain connected to the Station, and each Zone can issue its own token(s).

For more information, please refer to the Zone's website.

What is a Station?

The GuruFin Station acts as a central bridge of the ecosystem to facilitate interchain communication and interoperability among different Zones.

Data and Zone tokens can be transferred across various Zones within the GuruFin Ecosystem. Participants are encouraged to leverage shared resources and capabilities.

What is a Guru Wallet?

GuruFin Wallet supports Guru Wallet, which allows users to manage $GURU. To create a Guru Wallet address, please complete the KYC verification process.

What is a Mu Wallet?

GuruFin Wallet supports Mu Wallet, which allows users to manage $MU and NFTs that adhere to the ERC-721 token standard. To create a Mu Wallet address, simply click the "+" button.

Manage Digital Assets

Which tokens does GuruFin Wallet support?

GuruFin Wallet supports $GURU through the Guru Wallet, $MU and ERC-721 through the Mu Wallet.

Does GuruFin Wallet support NFTs?

Yes, any NFT that adheres to ERC-721 is supported through the Mu Wallet.

Can I exchange my tokens?

Yes! Use our Swap feature to swap between $GURU and $MU inside GuruFin Wallet.

Transactions

Why did my transaction fail?

A transaction fails when there is not enough available balance to pay the gas fee. The assets you wished to transact will remain in your GuruFin Wallet and no gas fee will be consumed by the network.

Why can't I find a Zone token in the Station Token Pool?

Station Token Pool automatically aggregates available liquidity from the pool. If you can't find a Zone token, it likely lacks the sufficient amount of liquidity.

How are the values of tokens in the Station Token Pool calculated?

Zone tokens are calculated using the Target Price Market Maker (TPMM) model to maintain a target price for listed tokens in the pool, rather than a constant ratio or sum.

Security

How do I keep my wallet safe?

Store your login information in a safe place. This includes: Email ID, Password, Passcode, Mnemonic Word (only for Guru Wallet).

How do I import my funds into GuruFin Wallet?

Import funds by transferring $GURU to your Guru Wallet address or ERC-721 to your Mu Wallet address from your current non-GuruFin Wallet address.

How do I merge my GuruFin Wallet accounts?

GuruFin Wallet does not offer non-GuruFin Wallet account importing at this time.

How do I merge my GuruFin Wallet accounts?

Merge your numerous GuruFin Wallet accounts by choosing one account to transfer all assets to. Transfer $GURU to the chosen Guru Wallet address or $MU and ERC-721 to the chosen Mu Wallet address.

What do I do if I lost my login information?

If you cannot remember your login information, press "Forgot ID," "Forgot Password," or "Forgot Passcode" to start the account recovery process.

What do I do if I lost my Mnemonic Word?

Guru Wallet requires that you store your Mnemonic Word in a safe place for transaction purposes. This is the only way to recover your funds in the Guru Wallet should your device crash or your browser reset. The most common method is to write your Mnemonic Word and store it safely in a place where only you have access. Note: if you lose your Mnemonic Word, GuruFin can't help you recover your Guru Wallet. Never give your Mnemonic Word to anyone or any site, unless you want them to have full control over your Guru Wallet funds.

Troubleshooting

Why did my GuruFin Wallet app crash?

Please use the latest version of GuruFin Wallet. If the issue persists, please contact Support with details so that we can investigate further.

Why hasn't my balance updated?

This could be caused by a bad network connection on your end. We recommend trying a different network and manually pressing the refresh button.

I can't find the answer to my question. How do I contact Support?

The best method is to get in touch via the "Contact Us" button on Menu page.

I found a bug. What do I do?

Either get in touch with Support via the "Contact Us" button on the Menu page or submit a bug report on the GuruFin Github.

How do I give feedback to the developer team?

Open a Github issue here.

Why can't I connect to a site using WalletConnect?

We recommend reaching out to the site first. If they are unable to assist you, hit the "Contact Us" button on our Menu page, and we may be able to help.

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